Holiday Inn Rugby-Northampton M1 Jct18, an IHG Hotel
Co mówią goście
The hotel staff were outstanding- I came up to visit my partner with our little boy as he’s working up here for some time - we live in Cardiff so it’s quite a drive We stayed in the staverton golf and spa hotel on the Friday which we’ve stayed in before but they couldn’t accommodate us for the Saturday also - didn’t even try - gave us a check out time of 10am knowing we arrive quite late from Cardiff on the Friday - the was a wedding or some sort of party that night and they situated us in a room where all the other guests were walking past all night so needless to say me my partner nor my 6 year old slept we asked for a late check out they gave us until 12 thankfully - anyway we booked the holiday inn last min for the Saturday and OMG how amazing they were to us so kind sweet made a fuss of our little boy and the leisure area guy was one of the sweetest boys I’ve ever met - can’t wait to stay again - we also ordered room service which was LUSH. Thanks for everything xxxx
Jade
listopad 2024
The leisure pool was a nice size, and the jacuzzi was lovely and hot. Not a bad size room, we slept in a twin room. The bathroom was a walk-in shower. The breakfast buffet was very nice and hot. I am gluten-free. There were plenty of choices, your own toaster, just have to ask for gluten-free bread, also cereal, you could even have sausages too. 😋. We also had a meal at the bar area in the evening, the food was nice and hot ,and there were plenty of choices for gluten-free. It is very easy to get to the hotel, from the M1 or the A428. We both had a relaxing time. ☺️ The staff are helpful and friendly.
Michelle
październik 2024
The hospitality spirit, kindness and fantastic customer service among staff is outstanding. We stayed for my daughter's 8th birthday. The staff made a little surprise for her making her feel great and amazed. She was over the moon. Apart from the fantastic staff we loved facilities, really friendly for wheelchair users, clean and well looked after. Breakfast was really nice, wide range of food and great and helpful breakfast staff 🙂 Thank you for such an amazing break, we'll definitely come back next year! Finally,thank you Dragan (I believe,manager)for support with technical issues I encountered while making a booking, without your help we wouldn't be there.
Magdalena
czerwiec 2024
Everything went well? I requested if possible a disabled room as my husband has mobility issues. The staff came through for us. As we were travelling from France we arrived early not expecting our room to be available, but it was. We sat and had drinks on the terrace after taking our overnight bag to the room, the staff brought our drinks out to us. We ordered an evening meal requesting if possible for it to be delivered to our room, and it was. The room was superb, comfortable and allowing my husband the superb facilities a disabled room gives. The breakfast had everything available whether your choice be full English or continental. Wonderful variety of pastries, jams, coffee and tea. We have stayed many times and have always been thoroughly happy with our choice of hotel and will continue to return whenever. We would not hesitate to recommend Holiday Inn Rugby Northampton to friends and family.
Elizabeth
lipiec 2024
Breakfast was lovely, buffet style so you could have as little or as much as you wanted. Good selection of foods available. Evening meal was quite nice but a few items on the menu were not available. Staff at breakfast were AMAZING, so friendly and welcoming.
Michelle
lipiec 2024
We stayed here as a family with 2 kids (5 and 8 years old). Specifically booked the hotel as it had spa facilities for weekend away. We had a warm welcome from the receptionist lady, she even gave our kids little goodies pack which was a lovely gesture by the hotel! Pool is excellent, and we were lucky as very few people while we were there. Breakfast was lovely, good selection. Staff generally very friendly and attentive. Would certainly stay again and can recommend.
Milan
kwiecień 2024
2nd time using this hotel for business trips. Perfect location for accessing the NEC, without paying the in city premium. Car park pot holes have been filled un since last time, which the car enjoyed. Breakfast amazing value and fresh. The room is very comfortable, and the premium features of the fridge and safe are very helpful. Reception staff very friendly and helpful.
Daniel
luty 2024
Friendly staff throughout our stay and nothing was too much trouble - asked for extra pillows and they arrived to our room shortly after. Room and bathroom was spotless. Had a superior room, fridge had complimentary water and snacks. Dressing gowns were in wardrobe for us to use. Breakfast was amazing - we had it brought to our room as a treat for valentines day 💝 So much choice, cereal coffee tea and a fully cooked 🍳 breakfast, orange juice and pastries. Perfect start to the day after a few hours ahead travelling home. Will definitely stay there again - well.done team.
Mags-louise
luty 2024
I stayed here with my son for a football event recently. We chose this particular hotel due to the local of the football ground and we had around 8 rooms with a party of 22 people. The staff were fantastic, they did us a huge table in the restaurant for dinner and took pre orders so everything went smoothly. The price of the room was great for the facilities. The boys played in the pool and chilled in the hot tub and the fact kids ate for free for both dinner and breakfast was great!!! Special thanks to Alice and Kerry who sorted dinner for us and Kerry also emailed me when I got home checking that dinner went okay and the boys had a great time at football.
Hollie
styczeń 2024
The staff were excellent. Especially Dennis the maintenance man who resolved our problem swiftly and was extremely helpful and polite. Also the manager Dave who looked after us all extremely well absolutely overwhelmed with the service. I can honestly say the staff were amazing. Definitely recommend staying at this hotel.
Kevin
październik 2024
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